Privacy Policy for App Usage
Last updated: 16 March 2026
1. Introduction
This Privacy Policy explains how Tpass Mate collects, uses, and protects your personal information when you use our mobile application.
The app is operated by:
D&MB TRADING LTD
Company Number: 16390350
United Kingdom
Contact email: tpassmate@gmail.com
We are committed to protecting your personal data and respecting your privacy in accordance with the UK GDPR and the Data Protection Act 2018.
By using Tpass Mate, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect limited personal information necessary to provide the services of the app.
Personal Information
When creating an account or using the app, we may collect:
- Name or nickname
- Email address
- Account login information
- Profile picture, if the user chooses to upload one, take a new photo, or use an avatar
Learning Progress Data
We store information related to your learning progress, including:
- Practice test results
- Mock test results
- Learning progress within the app
- Premium subscription access status
This information is used only to provide app functionality and is visible within your account in the app.
3. Information We Do Not Collect
Tpass Mate does not collect or store:
- Payment card details
- Bank account details
- Precise location data
- Contacts or address book data
- Advertising identifiers for tracking
Payments and subscriptions are processed by Apple App Store and Google Play. TPASS MATE does not collect or store payment card information.
4. How We Use Your Information
We use the collected information to:
- Create and manage your account
- Save your learning progress
- Provide the core functionality of the app
- Allow secure login and authentication
- Manage premium subscription access
- Improve the reliability and performance of the app
We do not sell, trade, or rent your personal data to third parties.
5. Third-Party Services
Tpass Mate uses trusted third-party services to help operate the app.
Firebase
We use Google Firebase for authentication, backend services, app functionality, and related technical services.
App Store and Google Play Payments
Payments and subscriptions are processed through Apple App Store and Google Play. TPASS MATE does not collect or store payment details.
6. Data Storage and Security
User data is securely stored using Firebase services and UK-based UpCloud servers.
We take reasonable technical and organisational measures to protect personal data from unauthorised access, misuse, or loss.
7. Data Retention
We retain your personal data only for as long as necessary to provide the services of the app.
If you delete your account, your personal data will be deleted or anonymised within a reasonable period unless we are required to retain it by law.
8. Your Data Protection Rights
Under UK GDPR, users have the right to:
- Access their personal data
- Request correction of inaccurate data
- Request deletion of their data
- Request restriction of processing
- Object to processing
- Request data portability
To exercise these rights, please contact us at:
9. Age Restrictions
Tpass Mate is not intended for children under 13 years old.
We do not knowingly collect personal data from children under this age. If we become aware that such data has been collected, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted within the app or on our privacy policy page, and the Last updated date will be revised.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Tpass Mate
Email: tpassmate@gmail.com